Crowd Force Job Vacancies & How to Apply

Filed in JOBS by on August 12, 2019 0 Comments

Crowd Force Job Vacancies 2019 | The Crowd Force Jobs recruitment 2019 advertisement has been published for the various positions available below. All Eligible and Interested applicants may apply online for the available vacancies before the recruitment application deadline 2019.

Crowd Force Job Vacancy Positions 2019 & How to Apply

Below, are the latest updates on Crowd Force 2019 Jobs Vacancies application form, requirements, eligibility, available positions, qualifications needed, application guidelines, application deadline,  how to apply, closing date, and others important links below on NGloud.com  as well as on the official Crowd Force Jobs Carriers website / portal for free.

NOTE:

  • Don’t forget that Crowd Force recruitment 2019/2020 is totally free of charge
  • Don’t send anyone money for this recruitment opportunity.
  • Beware of Fraudsters!!!!
  • Subscribe to our notification list with your email to receive the Latest Jobs Update.

About Crowd Force

Crowd Force is building Africa’s Largest offline distribution network. We enable businesses, FMCGs, Government and NGOs collect reliable market data through extensive agent network.

Crowd Force Job Positions 2019

Job Title: Senior Customer Care Officer
Location: 
Abuja
Job Purpose

  • You will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
  • The target is to ensure excellent service standards and maintain high customer satisfaction.
  • If you are a problem solver with good communications and time management skills, we would like to meet you.

Key Areas of Responsibility

  • Supervise a team of customer support agents.
  • Ensure customer support team maintain standard quality of service.
  • Ensure to maintain open communication and customers thorough regular feedback via discussions, questionnaires, phone calls etc.
  • Take records of all customer inquiries and complaints, capturing and disseminating technical and business information.
  • Create and manage customer database.
  • Assist field agents to solve transaction issues.
  • Effectively manage large amounts of incoming calls.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow-up to ensure resolution.

Requirements

  • A B.Sc. in Economics, Marketing, Finance or equivalent role.
  • Minimum of 2 years’ Previous experience as a Customer Service Officer.
  • Experience in banking or micro finance is an added advantage.
  • Knowledge of product management and product development.
  • Seasoned knowledge of the IT / Finance industries is an added advantage.
  • Proficiency in the use of MS Outlook and Office suite of products (Word, Excel & PowerPoint).
  • Excellent interpersonal and relationship building skills.
  • Able to communicate ideas clearly.

How to Apply For Crowd Force Job Vacancies

Interested and qualified candidates should send a filled copy of the “Crowd Force Employment Application Form” and an updated copy of your CV to: [email protected] indicating the role you are applying for in the subject.

Click here to download Crowd Force Employment Application Form (Pdf)

Note: Only eligible candidates will be contacted. We appreciate your time and response, and we hope to be in touch shortly

 

Application Deadline 15th August, 2019.

However, if you have any Feeling regarding the Crowd Force Recruitment 2019/2020Please kindly DROP A COMMENT below and we will respond to it as soon as possible.

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